Have questions? Below are several answers to questions we frequently hear from families.
Cremation Cost Questions
No, but many of the families we serve will personally plan a memorial or celebration of life service at a later time for their friends and family to attend. By choosing a simple cremation with Lumen, you still have all the options available to you and can arrange a service for your loved one at any time. We have many resources on our website to assist you with your planning here.
Lumen Cremation is different than a traditional funeral home. We have intentionally limited our overhead costs by conserving our physical space and by using technology to serve families conveniently and cost-effectively. Because we specialize in simple cremation arrangements, we can maintain high-quality service at a very affordable cost.
We’re a licensed funeral establishment in the State of Tennessee, which means we undergo regular inspections conducted by the Tennessee State Board of Funeral Directors and Embalmers. Our Care Team consists of cremation professionals and skilled staff who are dedicated to serving those experiencing loss. We only work with crematory partners that we have personally vetted and continue to supervise with each cremation. In fact, we are Greater Nashville and Middle Tennessee’s exclusive Cremation with Confidence™ provider. Read more about our 10-step process here.
Our cremation plan starts at $995 and is generally all-inclusive. There are no hidden costs.
Additional costs are based on circumstances that require additional staff support or optional services.
- Add $200 if your loved one is at a private residence. We will send an additional team member to help bring your loved one into our care, as we will not have the assistance of the healthcare staff who are there to assist us when transferring from a medical facility.
- Add $395 if your loved one weighs over 350 pounds.
- Add $350 to witness the cremation at the crematory facility.
- Add $300 if you wish to expedite the cremation to occur within 48 hours after the death certificate and the cremation permit are obtained.
- Add $150 if you want your loved one’s cremated remains to be mailed to the Next of Kin on record within the U.S. (via USPS).
- Add $200 if you would like your loved one’s cremated remains to be hand-delivered locally.
Payment is requested at the time of securing cremation arrangement, so before your loved one is brought into our care.
At this time, we do not offer payment plans. Payment is due in full before services are rendered.
You can choose from three options for delivery. You can collect them in person during business hours by scheduling an appointment at our offices, which is included with the cost of your cremation plan. For a small additional cost, you may choose to receive your loved one’s ashes by mail to the Next of Kin’s U.S. postal address via USPS Priority Mail Express. Or, for an additional fee, you can request hand delivery to the location of your choice within Greater Nashville.
We can return your loved one’s ashes to any U.S. postal address. If you would like to have them sent abroad, please contact our Care Team for assistance. The laws on sending ashes to foreign countries vary.
USPS Express Priority Mail: You’ll receive your loved one’s ashes in a temporary container unless you select an urn from our store. Also included in the mailing box is the disposition permit issued by the state. We follow strict USPS guidelines to ensure safe shipping (via USPS Priority Mail Express, with a signature required).
Hand-Delivery: You’ll receive your loved one’s ashes in a simple container unless you select an urn from our store. We will also include the disposition permit.
In-person collection: You’ll receive your loved one’s ashes in a simple temporary container unless you select an urn from our store.
We will contact you in the days immediately following the cremation to schedule a time for you to collect your loved one’s ashes at our facilities or receive them by mail or hand delivery.
For an additional $200, a member of our Care Team will hand-deliver your loved one’s ashes in a simple temporary rigid plastic container or within an urn you purchase from our store.
We will contact you in the days immediately following cremation to schedule a time with you.
Yes, the Next of Kin will need to be present at the location with photo identification to accept and sign for the ashes.
Lumen Cremation offers a simple cremation package you can use to arrange online or over the phone — eliminating the need to visit a funeral home or crematory in person. Our cremation specialists will help you make the best decisions for your family. We are proud to be the exclusive Cremation with Confidence™ provider for Nashville and Middle Tennessee. This guarantee gives you peace of mind that your loved one’s cremation will be conducted with the highest levels of respect and dignity. Read more about our standards here.
It’s true; more and more people are choosing cremation. There are many reasons to select cremation. Cremation is more affordable than traditional burial, in part because you can avoid the cost of a casket, a vault or outer burial container, and the cemetery property. Not to mention, cremation gives families greater flexibility when planning a funeral, memorial, or another gathering as well as finding a final resting place.
All kinds of families are choosing to plan a cremation online with us. You do not need to have any expertise; our Care Team is here to assist you every step of the way and can even take all of your information by phone if you prefer. Our mission at Lumen Cremation is to make planning a cremation simple and convenient so you can spend time on more important things during your grieving process.
At Lumen Cremation, we want to make planning a cremation simple, convenient, and affordable. We use technology to streamline the process for families and our staff. This helps us save overhead costs, which we pass on to you by lowering our rates. We are an alternative to the traditional funeral experience of making in-person arrangements at a funeral home. We also maintain the highest standards before, during, and after each cremation as part of our Cremation with Confidence™ Guarantee.
The process begins when you contact us to let us know that a death has occurred or is anticipated soon. On our website, www.lumencremation.com, you can begin the process to secure payment for our cremation services in order to alert our transportation team to bring your loved one into our care from the place of death. We can then begin the paperwork with you online, collecting what are known as Vital Statistics (information about the deceased) that will be needed for the death certificate. We will also request signature approval on the Authorization for Cremation from the legal next of kin, as well as a cremation permit issued by the county in which the death occurred (which our staff will obtain once we submit the death certificate information to the state and receive a certified copy in return).
When a death happens, contact us right away. If your loved one is in the care of a hospital or the medical examiner, those facilities will generally release your loved one into our care during business hours. If a death occurs at home, at a nursing home, or at a hospice facility, we can take your loved one into our care at any time, day or night.
Your loved one will be transported to a climate-controlled area before the cremation permit is issued by the State of Tennessee. We will also need a positive identification of your loved one before the cremation can take place (this can be facilitated by a photograph or body marking/tattoo(s) instead of a visual confirmation). Once Lumen Cremation receives the permit and all necessary paperwork, including the Authorization for Cremation, our crematory will perform the cremation.
Once the cremation is complete, we will contact you to schedule the delivery of the ashes. You can collect the ashes in person by making an appointment during business hours at our offices, which is included with the cost of your cremation plan. For a small additional cost, you may choose to receive your loved one’s ashes by mail to the Next of Kin’s U.S. postal address via USPS Priority Mail Express or hand-delivered to the location of your choice within Greater Nashville.
Q: Cremation makes the most sense financially, but I still want to take care of and honor my loved one. How do I do that?
Choosing Lumen Cremation actually gives you more options, not only because it is the most affordable method of disposition but also because you can arrange a service for your loved one at any time. We offer many keepsakes in our store, such as jewelry and urns, to honor your loved one in a unique way. We also can advise or assist with religious services, scattering, planning a virtual or in-person memorial service, and so much more. Talk to our Care Team to learn more about the many ways cremation families can host a meaningful tribute.
We currently serve the six counties surrounding Davidson County in Middle Tennessee.
Areas we serve: Davidson County, Williamson County, Rutherford County, Wilson County, Sumner County, Robertson County, and Cheatham County
Our Care Team is available 24 hours a day, seven days a week by phone. You can also reach us at [email protected].
Depending on how long it takes to collect the necessary documents, typically anywhere between 7 to 10 days for the cremation to occur. Then, we will return your loved one’s ashes per your request.
Our Care Team follows our 10-step Cremation with Confidence™ Guarantee with every cremation we perform. Our crematory facility tracks each person through a chain of custody, including identification and tagging with a unique ID number stamped on a metal disk that accompanies your loved one throughout the cremation process and is recovered with the ashes and attached to the bag that contains the ashes for placement in the temporary rigid plastic container (included with the cremation package), or within an urn you may have purchased from our online store.
Absolutely. Some families choose to participate in the cremation process for religious or personal reasons, and we will accommodate this upon request. If you would like to witness the cremation, there is an additional fee of $500 to schedule an appointment time (typically on the weekend) at the crematory to witness part of the cremation process.
Immediate Need Questions
This depends on several factors based on your specific circumstances. If you call our local Care Team, they will be able to help walk you through the next steps.
Yes, as part of your cremation plan, we will travel to the location where the death has occurred to bring your loved one into our care. We ask that after you contact our Care Team to notify us of your loss, that you log onto www.lumencremation.com and walk through the steps of securing your cremation plans with us in order to alert our transportation services to bring your loved one into our care. (Just to note: there is an additional cost of $150 added to the $995 cremation plan when we are required to remove a loved one from a private home because an additional staff member is needed to assist with the transfer.)
It depends on your family’s specific needs. Most families order three or more. Certified copies of the death certificate are usually required by life insurance companies, banks, government agencies, credit card companies, or any creditors or financial institutions that might require a legal notification of your loved one’s passing for their records. However, be sure and ask those who might be requesting a copy if they would accept a copy of a certified death certificate first before giving out the certified copies you have purchased from the state.
Urns, Keepsakes, Jewelry & Memorialization Questions
Here in Middle Tennessee, Larkspur Conservation is a green burial option located north of Nashville.
We have countless options, from urns, to keepsakes (smaller urns), to jewelry. Visit our store to see our options.
In Tennessee, no state laws prohibit the scattering of your loved one’s ashes; however, if you select a public park or green space, you will need to request permission from the local governing authority. If you’d like to scatter in the sea, U.S. maritime rules require that you must be at least 3 nautical miles away from the shore and that any materials that are used are biodegradable.
Yes, ground burial is still an option for cremated remains. You can choose to bury the cremated remains on your own property, but keep in mind that if you ever decide to move, the urn will need to be disinterred from the property, or the new owners would need to be made aware that the remains exist on the property. This could decrease property value, which is something to keep in mind as well. However, if having your loved one’s cremated remains nearby is important for you, this is still an option.
If you decide to select a cemetery for burial, be sure to contact a cemetery sales counselor or sexton at your cemetery of choice and find out exactly what their specific regulations and costs are for cremation burial, including not only the plot cost but also what the opening/closing of the grave costs are with that space.
There are various other options for cremated remains as well, including:
- Keeping the urn at home
- Placing the urn in a niche at a columbarium (a walled monument usually located at a cemetery or church that houses individual spaces for cremated remains as well as small personal mementos)
- Sharing with family (by purchasing keepsake urns or jewelry and dividing remains)
- Scattering in meaningful areas (ground, sea, or aerial)
- Using in jewelry, using biodegradable urns kits to plant and grow a tree, use in creating glass art or diamonds
- Placement in memorial reefs on the ocean floor