Yes, as part of your cremation plan, we will travel to the location where the death has occurred to bring your loved one into our care. We ask that after you contact our Care Team to notify us of your loss, that you log onto www.lumencremation.com and walk through the steps of securing your cremation plans with us in order to alert our transportation services to bring your loved one into our care. (Just to note: there is an additional cost of $150 added to the $995 cremation plan when we are required to remove a loved one from a private home because an additional staff member is needed to assist with the transfer.)