How can I be certain that I get my loved one’s ashes back and not someone else’s?

Our Care Team follows our 10-step Cremation with Confidence™ Guarantee with every cremation we perform. Our crematory facility tracks each person through a chain of custody, including identification and tagging with a unique ID number stamped on a metal disk that accompanies your loved one throughout the cremation process and is recovered with the ashes and attached to the bag that contains the ashes for placement in the temporary rigid plastic container (included with the cremation package), or within an urn you may have purchased from our online store.