How are the ashes returned?

You can choose from three options for delivery. You can collect them in person during business hours by scheduling an appointment at our offices, which is included with the cost of your cremation plan. For a small additional cost, you may choose to receive your loved one’s ashes by mail… Read More

Do you offer payment plans?

At this time, we do not offer payment plans. Payment is due in full before services are rendered. Read More

When do I pay?

Payment is requested at the time of securing cremation arrangement, so before your loved one is brought into our care. Read More

What will the total cost be for the cremation?

Our cremation plan starts at $950 and is generally all-inclusive. There are no hidden costs. Additional costs are based on circumstances that require additional staff support or optional services. Add $75 if your loved one is at a private residence. We will send an additional team member to help bring your loved one into… Read More

Do you help with collecting my loved one after they have died?

Yes, as part of your cremation plan, we will travel to the location where the death has occurred to bring your loved one into our care. We ask that after you contact our Care Team to notify us of your loss, that you log onto www.lumencremation.com and walk through… Read More

What do I do when a loved one dies?

This depends on several factors based on your specific circumstances. If you call our local Care Team, they will be able to help walk you through the next steps. Read More

Who do I contact if I have further questions?

Our Care Team is available 24 hours a day, seven days a week by phone. You can also reach us at [email protected]. Read More

Which areas do you serve?

We currently serve the six counties surrounding Davidson County in Middle Tennessee. Areas we serve: Davidson County, Williamson County, Rutherford County, Wilson County, Sumner County, Robertson County, and Cheatham County… Read More

What kind of guarantee do you offer?

We’re a licensed funeral establishment in the State of Tennessee, which means we undergo regular inspections conducted by the Tennessee State Board of Funeral Directors and Embalmers. Our Care Team consists of cremation professionals and skilled staff who are dedicated to serving those experiencing loss. We only work with crematory… Read More