FAQs

Do I need a death certificate? How many should I request?

It depends on your… Read More

Do you help with collecting my loved one after they have died?

Yes, as part of your cremation plan, we will travel to the location where the death has occurred to bring your loved one into our care. We ask that after you contact our Care Team to notify us of your loss, that you log onto www.lumencremation.com and walk through… Read More

What do I do when a loved one dies?

This depends on several factors based on your specific circumstances. If you call our local Care Team, they will be able to help walk you through the next steps. Read More